XPS Respects Your Privacy
We appreciate that you have provided us with your personal information and understand your concerns about such information. We are committed to safeguarding the personal information you entrust to us and consider any nonpublic information that personally identifies you, your entity or your entity’s accounts as “personal information.” Protecting the confidentiality and security of client information is an important part of how we conduct our business.
1. What personal information do we collect about you?
We may collect the following types of personal information about you to help deliver the best possible service to you and fulfill our regulatory obligations as required by law: (i) information provided by you, including information from forms we receive from you, (ii) information about your transactions with us or our affiliates, (iii) information about your transactions with nonaffiliated third parties, (iv) information from consumer reporting agencies, (v) information obtained from our websites, and (vi) information obtained from other sources.
2. When do we disclose personal information we collect about you?
We may disclose personal information we collect about you in each of the categories listed above to affiliated companies and to certain nonaffiliated third parties.
a. Information we disclose to affiliated companies.
We may disclose personal information that we collect about you to our affiliated companies for a variety of reasons, including to manage your account(s) effectively, to service and process your transactions, for marketing purposes in order to let you know about products and services offered by us and our affiliated companies, to manage our business, and as otherwise required or permitted by law.
b. Information we disclose to nonaffiliated third parties.
We may disclose personal information that we collect about you to nonaffiliated third parties with which we have contractual agreements, such as our clearing firm. These contracts require such nonaffiliated third parties to limit their use of personal information about you to the particular purpose for which it was shared, and further obligate them to keep your personal information confidential. We may disclose personal information to other financial professionals if you have specifically asked us to do so in writing. Additionally, we may disclose or report personal information in limited circumstances when we are required to do so under U.S. law, such as when cooperating with a U.S. regulatory agency or law enforcement.
3. XPS will not sell your personal information to anyone.
XPS will never sell your personal information to anyone under any circumstance.
4. How does XPS protect the confidentiality and security of your personal information?
5. How can you limit our sharing certain personal information about you with affiliated companies?
By following the opt-out procedures outlined below, you may limit the extent to which we share your personal information, and limit our affiliated companies from marketing their products or services to you based on personal information we disclose to them. Please note that, even if you direct us not to share your personal information with our affiliated companies, we may still share your personal information with our affiliated companies under circumstances that are permitted under applicable law, such as to process transactions or to service your account.
6. How can you send us an opt-out instruction?
If you wish to limit our sharing of information about you, or our affiliated companies’ use of personal information for marketing purposes, as described in this Policy, you may do so by:
XP Investments, LLC
1065 Avenue of the Americas, 29th Floor
New York, New York 10018
If you chose to email or write to us, your request should include your name, address, telephone number and account number(s) to which the opt-out applies. Written opt-out requests should not be sent with any other correspondence. In order to process your request, the request must be provided by you directly and not through a third party. Once you have informed us about your privacy preferences, your opt-out preference will remain in effect with respect to our Policy (as it may be amended from time to time) until you notify us otherwise. If you are a joint account owner, we will accept instructions from any one of you and apply those instructions to the entire account.
Please understand that if you limit our sharing or our affiliated companies’ use of personal information, you and any joint account holder(s) may not receive information about our affiliated companies’ products and services, including products or services that could help you manage your financial resources and achieve your investment objectives.